Refund policy

Returns & Refund Policy

At The Chakram, customer satisfaction is our priority. Every product is carefully inspected before dispatch to ensure it reaches you in perfect condition.

• Returns or replacements are accepted only if the product is damaged, defective, or incorrect.
• Any issue must be reported within 48 hours of delivery.
• Please share your order number, clear photos, and an unboxing video to help us verify the issue.
• The product must be unused, in its original packaging, and include all accessories.
• Due to the devotional and personal nature of our products, used products and returns due to change of mind or personal preference cannot be accepted.
• Once your request is approved, a replacement or refund will be processed within 5–7 business days.
• Refunds for prepaid orders will be credited to the original payment method. For Cash on Delivery (COD) orders, refunds will be processed via bank transfer.