Shipping policy
Shipping Policy
At The Chakram, we are committed to delivering your spiritual products safely and on time.
Order Processing
- Orders are processed within 24–48 hours after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery usually takes 3–7 business days, depending on your location.
- Delivery to remote or rural areas may take slightly longer.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- We may offer Free Shipping on selected products or promotional offers.
Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, or Email to monitor your shipment.
Cash on Delivery (COD)
- Cash on Delivery is available for eligible PIN codes.
- COD availability can be checked during checkout.
Delivery Delays
While we strive to deliver orders within the estimated timeline, delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address and contact details are accurate. The Chakram is not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery with your order details, clear photos, and an unboxing video. We will assist you with a replacement or resolution as per our Return & Refund Policy.
Contact Us
For any shipping-related queries, please contact our customer support team. We're always happy to assist you.